Over $1 Million Raised on GoFundMe for Victims Impacted by the Tennessee Fires

GoFundMe Policy Guarantees Donations

REDWOOD CITY, Calif. | December 7, 2016 — In the aftermath of the devastating wildfires in Tennessee, nearly 300 GoFundMe campaigns have raised over $1 million to support the victims of the fires.

GoFundMe has created a centralized location for all campaigns created to help those impacted by the fires. To view those campaigns, click here: https://www.gofundme.com/Tennessee-Fire-Relief

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The GoFundMe community has a history of coming together when natural disasters strike. Earlier this year, donors raised $3 million for victims impacted by Hurricane Matthew, $11.2 million to help Louisianans rebuild after the floods, and $1.3 million for West Virginia floods victims. $7.4 million was raised on GoFundMe in the aftermath of the Nepal earthquakes, and $2.5 million was raised for victims of the 2015 California wildfires.

GoFundMe Is Safest Place to Give, Guaranteed

As we continue to help those affected by the Tennessee wildfires, here’s an overview of how we ensure every dollar gets to the right person.

We deploy proprietary technical tools and have multiple processes in place to verify the identities of campaign organizers and intended recipients of campaign funds, also known as beneficiaries. We also use other measures on par with the financial services industry in order to prevent misuse. In addition to these technical tools, our dedicated team of experts work around the clock to vet campaigns and investigate anything suspicious. When members of our giving community of more than 25 million users see something that’s not right, they tell us and we look into it.

It’s also important to understand that our platform is backed by the GoFundMe Guarantee, which means donors are protected by a refund policy, and funds raised by GoFundMe campaigns are guaranteed to go to the right person. We want to ensure GoFundMe donors’ intentions are honored and the recipient gets the funds raised on their behalf. If something isn’t right, the donor will get their money back. Users can learn more about the GoFundMe Guarantee at gofundme.com/guarantee. Bottom line: when individuals and communities are going through a tough time, we have their back.

How GoFundMe Campaign Funds Are Released

It’s helpful to know how a donation ends up getting to a beneficiary (the person or group a campaign is intended to benefit). Generally, funds are collected by our payment processors, held, and then released only to the person named as the beneficiary. If a campaign organizer has a direct, personal connection to the beneficiary, then in some instances the campaign organizer may withdraw the funds to provide directly to the beneficiary. If any questions arise, our team will hold the funds unless the beneficiary is verified to our satisfaction. This layer of protection ensures that funds only go into the right hands.

What matters most to us is that our GoFundMe community is protected and those who need help get the help they deserve. For additional information, please visit our Safety hub: gofundme.com/safety. For more information about the GoFundMe Guarantee, click here: gofundme.com/guarantee.

About GoFundMe

Launched in 2010, GoFundMe is the world’s largest social fundraising platform, with over $3 billion raised so far. With a community of more than 25 million donors, GoFundMe is changing the way the world gives.

Contact: Kate Cichy | kcichy@gofundme.com | 701.426.3047

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